电商平台“便民找药”服务中的管理漏洞及治理对策 点击下载
论文标题: 电商平台“便民找药”服务中的管理漏洞及治理对策
英文标题:
中文摘要: 目的 推动互联网电商平台“便民找药”药品经营新型服务业态的管理与规范,保障公众用药安全及生命健康。方法通过1起电商平台“便民找药”业务中发生的以虚假问诊形式变相销售网络禁售药品的行政公益诉讼案件,分析当前电商平台“便民找药”服务模式在实施与监管中暴露出的风险问题,并据此提出管理与规范方面的治理建议。结果与结论当前电商平台“便民找药”服务模式存在行为性质认定模糊,监管主体不明确,平台商业模式有待完善、义务规定较为模糊、审核义务与安全保障义务的落实有待明确等问题。建议可通过明确相关行为的法律性质、强化监管职责、落实平台责任、加强法律监督等措施,推动对电商平台“便民找药”服务的规范与管理,促进行政部门的有效监管和检察机关的切实监督,切实维护公众生命健康安全。
英文摘要: OBJECTIVE To promote the management and regulation of the new service format of “convenient medicine search” pharmaceutical operations on internet e-commerce platforms, and to safeguard public medication safety and health. METHODS Through an administrative public interest litigation case involving the disguised sale of internet-prohibited drugs under the guise of false medical consultation in a “convenient medicine search” service, this paper examines the risk issues exposed in the implementation and supervision of the current “convenient medicine search” service model on e-commerce platforms, and accordingly proposes governance recommendations for management and regulation. RESULTS &CONCLUSIONS The current “convenient medicine search” service model on e-commerce platforms faces problems such as ambiguous characterization of the nature of the conduct, unclear regulatory subjects, a business model that requires improvement, relatively ambiguous provisions on platform obligations, and a need for clarification in the implementation of review obligations and safety guarantee obligations. It is recommended that the regulation and governance of the “convenient medicine search” service on e‑commerce platforms be advanced by clarifying the legal nature of relevant acts, strengthening regulatory duties, fulfilling platform obligations, and intensifying legal oversight, thereby facilitating effective supervision by administrative agencies and genuine oversight by procuratorial organs, and ultimately safeguarding the life and health of the public.
期刊: 2026年第37卷第14期
作者: 邓勇;符静然
英文作者: DENG Yong,FU Jingran
关键字: 便民找药; 电商平台; 网络禁售药品; 虚假问诊
KEYWORDS: convenient medicine search; e-commerce platform; drugs prohibited from online sale; false medical consultation
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