医药电商冲击下我国零售连锁药店的竞争力提升策略 点击下载
论文标题: 医药电商冲击下我国零售连锁药店的竞争力提升策略
英文标题:
中文摘要: 目的:探讨医药电商冲击下我国零售连锁药店提高自身竞争力的策略。方法:介绍我国医药电商发展的基本情况,分析零售连锁药店发展面临的主要问题,提出提升零售连锁药店竞争力的策略。结果与结论:我国医药电商发展迅速,目前主要有自营式商对客(B2C)网上药店、第三方平台和商对商(B2B)采购平台3种运营模式。医药电商的发展给零售连锁药店的进一步发展带来了较大影响。面对经营成本上升、医保政策调整、品牌药利润率下降,零售连锁药店必须对自身的价值进行重新定位,进行大健康转型(包括构建多元化品类结构、实施慢病管理、提供深入的专业化服务)等,将线上线下(O2O)作为未来快速扩展规模的战略性举措,以提高消费者的忠诚度、提升长期竞争力。
英文摘要: OBJECTIVE: To explore the strategy of competitiveness improvement of retail chain pharmacies in China under the impact of pharmaceutical electronic commerce. METHODS: The development of pharmaceutical electronic commerce in China is introduced. Major problems of retail chain pharmacies development are analyzed to put forward the strategy for promoting their competitiveness. RESULTS & CONCLUSIONS: Pharmaceutical electronic commerce develops rapidly in China, and there are 3 major operation mode, ie. B2C online pharmacy, third platform and B2B purchase platform. The development of pharmaceutical electronic commerce greatly influences the further development of chain pharmacy. Considering rising costs, medical insurance policy adjustment and brand drug profits lowering, retail chain pharmacies must reposition its value; turn into big health (including diversified category structure, chronic disease management and in-depth professional service); regard O2O E-commerce model as strategic move for rapid scale expansion in the future, so as to improve customer loyalty and long-term competitiveness.
期刊: 2016年第27卷第10期
作者: 李毅彩
英文作者: LI Yicai
关键字: 零售连锁药店;医药电商;大健康;专业化服务
KEYWORDS: Retail chain pharmacy; Pharmaceutical electronic commerce; Big health; Professional service
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